• FAQs

    Frequently
    Asked
    Questions

Our most frequently asked questions are listed below, with all the answers to match!

But if you still haven’t found the info you’re after, don’t hesitate to reach out!

  • Can a drone be used on the tour?

    No, unfortunately not, as its private farm we are traveling over, drones cannot be put into the air at any stage and we respect their rules, and while at the colony, for obvious reasons it’s a no fly zone.  We would hate to see one of our stunning gannets injured.

  • How many people are on the tour?

    Each of our buses’ seats 20 guests.

  • Child & Infant Policy

    Children 5-18 years inclusive – 50% of adult fare.
    Children must be accompanied by an adult.
    Infant under 4 years – Free of charge, no seat allocation and must be on lap. – Only 1 infant per adult.

  • What is your cancellation policy?

    Payments accepted by Bank Credit Cards, Cash or Agent Voucher. – Tours must be pre-paid. We reserve the right to cancel for events beyond our control & if minimum number are not meet for a tour to operate.
    Should you cancel within 48 hours of tour, no refund given.
    Cancelling outside of 48 hours of tour is eligible for a 100% refund less booking and credit card fees.
    Should we cancel 100% of payment made will be refunded.

  • Is the tour catered?

    While at the plateau, we provide tea and coffee and a biscuit

  • Is there room to park our motorhome?

    Yes, we have a large off-road carpark, plenty big enough for several motorhomes to safely park up while you enjoy our tour.

  • How long does it take to get to your base?

    our base is a 25-minute drive from Napier, Hastings and Havelock North

  • Is the tour good for photographers?

    Absolutely – we get plenty of photographers. Everyone has different light preferences… some even do a morning trip one day and an afternoon trip the next so they can get the right shot. Photographers also love the sunrise tour.

  • Is the tour suitable for all ages?

    Absolutely. As long as you can hop on and off the bus unaided then the tour is good for you! No or very little walking is required. At the plateau it is all flat to walk around

  • How many people are on a bus?

    a maximum of 20 people

  • Are there bathrooms on the tour?

    There are no bathrooms available during the tour. The last chance to dance is at our base where we have very good bathroom facilities. On the tour there is only the odd tree for emergencies.

  • Are we governed by the tides?

    No – as we travel overland above the cliff tops

  • What if our ship cannot come into the port?

    If your ship is unable to come into Napier port for whatever reason, you will receive a full refund within 24 hours.

  • Is the morning or afternoon better to see the birds?

    The birds are just as active in the morning as they are in the afternoon, no time is better than the other.

  • How can I book this tour?

    Our cruise ship tour is exclusively available through us. You can book it through our online portal above. Its not a tour that is offered by any other online platform as each tour is customized with the docking time of each ship.

  • Are there bathrooms on the tour?

    The last chance to dance is at our base where we have very good bathroom facilities. On the tour there is only the odd tree for emergencies.

  • Where do we join the tour?

    Once you have gotten onto the shuttle from Napier port, you will get dropped off outside the Napier iSite. Our tours depart from next to the iSite building, in front of the sound shell. Our driver will also be holding up a sign for Gannet Safaris Overland.

  • If the tour good for photographers?

    Absolutely – we get plenty of photographers. Everyone has different light preferences… some even do a morning trip one day and an afternoon trip the next so they can get the right shot. Photographers also love the sunrise tour.

  • Can we take our small well-behaved dog on the tour?

    Unfortunately no, as we ae traveling through a wildlife sanctuary and got to a Doc reserve with over 20,000 gannets – dogs are not permitted.

  • How long is the tour?

    Starting from Napier, our cruise ship tours are 4 hours return.

  • Is the tour good for all ages?

    Absolutely. As long as you can hop on and off the bus unaided then the tour is good for you! The plateau it is all flat ground so walking is very safe and easy, there are bench seats that can be sat on. Everything can also be seen from the bus without having to get out.

Hey Gary, can you not read the sign? Get back on your side of the barrier 😉🐦 

#capekidnappers #gannetsafarisoverland #hawkesbay #hawkesbaynz
Our cruise ship passengers favourite post-tour treat! We love @scottsstrawberryfarm locally grown strawberries 🍓🍓
#hawkesbaynz #gannetsafarisoverland #capekidnappers #cruiseexcursion
So exciting to have our first cruise ship visitors of the season. We loved having #nationalgeographicorion as our first group 🚢🐦🥳🥳 #napiernz #hawkesbay #hawkesbaynz #capekidnappers #newzealand #gannetsafarisoverland #cruiseshipexcursion
It was awesome having all the managers from the iSite’s across New Zealand experience a famil with us while at their conference held in Napier last week.  Such an awesome team to host. 🌞
#napierconferences #napierisite #gannets #capekidnappers
Calling all wildlife lovers! How stunning is this guy! 
Join us on one of our daily tours to the mesmerizing Cape Kidnappers Gannet Colony. 
Witness these magnificent birds in their natural habitat and soak in the stunning coastal views. 
Don't miss out on this incredible experience! Book your spot today. 🐦
Live availability on our website 

Photo credit: Richard Arculus

#hawkesbaynz #newzealand #capekidnappers
The countdown is on for our season opening back up….. 22 days. We can’t wait to see you. 🗓️ 🐦 

#hawkesbaytourism 
#tourismindustryaotearoa #tourismindustrynz #hawkesbaynz
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